Workspaces & Team Management
A workspace is your team’s shared environment inside VidRush. It’s where your videos, credits, and team members live. Every VidRush account belongs to at least one workspace, and if you’re on a team plan, you can invite others to collaborate in yours.
How workspaces work
Each workspace operates independently, with its own credit balance, video library, and team roster. Your plan tier determines how many seats are available in your workspace. Every seat is a slot for one team member.
Credits are shared across the workspace. When any member generates a video, it draws from the same pool. There’s no per-user credit allocation. The workspace owner manages the overall budget through their plan.
Roles and permissions
Workspaces use role-based access to keep things organized:
Owner: Full control. Manages billing, seats, and workspace settings. Can invite and remove members, and is the only role that can buy a Top-Up Credits balance. One owner per workspace.
Member: Can create and edit videos using the workspace’s shared credits. Cannot invite others, change workspace settings, or make purchases.
When inviting someone, you’ll assign their role during the process. Roles can be updated later from the Settings menu.
Seat limits by plan
| Plan | Team Seats Included |
|---|---|
| Starter | 0 (solo only) |
| Creator | 1 |
| Pro | 3 |
| Scale | 10 |
| Studio | 15 |
Adding a team member
To invite someone to your workspace:
- Go to Settings in the sidebar.
- Navigate to the Team or Members section .
- Enter their email address.
- They’ll receive an email invitation with a link to join.
If the person you’re inviting doesn’t have a VidRush account yet, they’ll need to be approved first. To fast-track this, open a support ticket through the Crisp chat widget (bottom-right corner at app.vidrush.ai ) and ask the team to manually approve their account. Once active, your invitation will work immediately.
→ Each seat is tied to your plan tier. If you’ve filled all available seats, you’ll need to upgrade your plan before adding more members.
Switching between workspaces
If you belong to more than one workspace, for example, your own personal workspace and a team workspace, you can switch between them without logging out.
Look for the workspace switcher in the bottom-left corner of the dashboard. Click it to see all workspaces tied to your account, then select the one you want to work in. Your video library, credits, and team roster will update to reflect the active workspace.
Workspaces are otherwise independent. Videos created in one don’t appear in another, and credits don’t transfer between them, though a video can be moved from one workspace to another.
Custom avatars cannot be moved. A custom avatar belongs permanently to the workspace that created it, and support cannot transfer it either. Check which workspace you’re in before building one. See Custom Avatar.
Team members cannot see each other’s personal workspaces. If you’re creating a shared project, make sure you’re generating it in the correct workspace before hitting generate.
Common scenarios
“I hit my seat limit.” Upgrade your plan to unlock more seats, or remove an inactive member to free up a slot. See Updating Your Plan.
“My teammate can’t accept the invite.” They likely don’t have a VidRush account yet and aren’t on the waitlist. Open a Crisp ticket to get them manually approved, then resend the invite.
“I want to move a video to another workspace.” Videos can now be moved between workspaces.
“My teammate is blocked by an outstanding balance.” An unpaid invoice on the owner’s account blocks everyone spending from that credit pool, not just the owner. Only the owner can settle it. See Failed Payments & Account Recovery.